A look into the future. A world where barriers to entry are at an all time low; where smartphone penetration has never been higher; where we, as consumers are suffering from a heightened sense of the ‘Fear of Missing Out’ and where it has never been easier to disrupt an industry and to do that virtually overnight. These dynamics are forcing businesses to rethink how they engage with prospects and customers.
Fr. Head of Strategy, Planing, Innovation & Customer Experience
Jonathan spent the last 9 years at Telefonica O2. Latterly, he was running the strategy, planning, innovation and customer experience areas for the UK business. Prior to that he was CMO for O2 in Slovakia and was previously running the consumer mobile business in the UK. Jonathan has also worked for Orange, Barclays, NatWest Bank and Goldfish credit card.